The Lanesborough, Oetker Collection Amenities

Activities

• Cycling
• Live music/performance
• Horse riding
• Tour or class about local culture
• Walking tours

Business Facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleaning Services

• Trouser press
• Dry cleaning
• Laundry
• Ironing service
• Daily housekeeping

Cleanliness & disinfection

• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Linens, towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against Coronavirus

Common Areas

• Terrace

Entertainment & Family Services

• Board games/puzzles
• Babysitting/child services

Food & Drink

• Fruits
• Wine/champagne
• Breakfast in the room
• Room service
• Special diet menus (on request)
• Restaurant
• Grocery deliveries
• Bar
• Kid meals
• Snack bar

Food & drink safety

• Breakfast takeaway containers
• Food can be delivered to guest accommodation
• Delivered food is securely covered
• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized

Front Desk Services

• Tour desk
• Lockers
• Currency exchange
• Luggage storage
• Private check-in/check-out
• Express check-in/check-out
• Invoice provided
• Concierge service
• 24-hour front desk
• Valet parking

General

• WiFi available in all areas
• Pets allowed
• Private parking
• Parking on site
• Parking

Miscellaneous

• Family rooms
• Designated smoking area
• Non-smoking rooms
• Air conditioning
• Lift
• Non-smoking throughout
• Soundproof rooms
• Facilities for disabled guests
• Pet bowls
• Heating
• Pet basket
• Allergy-free room

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service

Pool and Spa

• Personal trainer
• Spa lounge/relaxation area
• Waxing services
• Head massage
• Swimming Pool
• Hair styling
• Fitness
• Steam room
• Facial treatments
• Couples massage
• Hair cut
• Heated pool
• Yoga classes
• Spa facilities
• Beauty Services
• Foot massage
• Hair treatments
• Sauna
• Fitness classes
• Body wrap
• Swimming pool
• Back massage
• Manicure
• Fitness centre
• Massage
• Massage chair
• Body scrub
• Sun loungers or beach chairs
• Neck massage
• Indoor pool
• Pedicure
• Spa and wellness centre
• Full body massage
• Indoor pool (all year)
• Body treatments
• Fitness/spa locker rooms
• Hammam
• Spa/wellness packages
• Make up services
• Hand massage
• Hair colouring

Safety & security

• 24-hour security
• Safety deposit box
• Fire extinguishers
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Security alarm

Safety features

• First aid kit available
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Access to health care professionals
• Thermometers for guests provided by property
• Process in place to check health of guests
• Face masks for guests available

Services

• WiFi
• Free WiFi
• Internet services

Shops

• Barber/beauty shop

Transportation

• Car hire
• Accessible parking
• Electric vehicle charging station
• Parking garage